Service Excellence: Delivering Solutions

Staff Appreciation Month Learning Lesson

Leading customers to solutions is one of the most fundamental elements of service. We are "solution providers!" Helping students, co-workers, parents, visitors, and others on our campus find answers to their questions. In this session, we will focus on developing problem-solving and influencing skills. These skills are essential to creating a service excellence environment. Presented by Amanda Fisher of Talent Management.

Session #: AP16S3 0012

Registering is easy! Sign up for any of the sessions below using

  • Step 1: Sign in to
  • Step 2: Select Human Resources tab
  • Step 3: Select Training & Development
  • Step 4: Select Training Enrollment
  • Step 5: Search by Course #
  • Step 6: View Available Sessions
  • Step 7: Register for desired session

Willis Library, Room 443

Wednesday, March 22, 2017 - 10:00am - 12:00pm

How much:

Human Resources

Event open to:
UNT community

Complete Learning Session Schedule

Amanda Fisher