Service Excellence: Communication Workout

Submitted by arf0123 on Wed, 02/01/2017 - 7:28am
Wednesday, February 22, 2017 - 12:00pm to 2:00pm

This 2 hour session will focus on identifying key components of effective communication that impact the service culture. 

Activities and discussions will revolve around the Service Excellence Equation with a primary focus on Greeting and Listening. 

Key components of communication, including both verbal (words) and non-verbal (body language and vocal tone) will be discussed.  


To register:

  1. Log-in to the appropriate EIS Campus Portal
  2. On the left side menu -- scroll down and select “Training & Development”
  3. Select "Training Enrollment"
  4. Select “Search by Course Number”
  5. Type in the Course Number of the class you are interested in
  6. Click on "View Available Sessions"
  7. Click on the session number you are interested in
  8. Click on "Continue"
  9. Click on "Submit"
  10. Click on "OK"
Willis 443
Event open to: 
UNT community
Ticket Price: 
Department or Sponsor: 
Talent Management
Contact Name: 
Amanda Fisher
Contact Email:
Contact Phone: 
Expected Attendance: 
Less Than 100